Integrations & custom developmentYour systems. Our platform. One connected operation.
Every route business already runs on something — an ERP, an accounting package, a CRM, a point-of-sale. We build the integrations and custom features that make Delivery Genius fit the way your company actually works, scoped and priced for your project.
Four ways we work for you.
The platform covers routing, dispatch, the driver handheld and billing out of the box. Services are for everything that's specific to your business.
Custom development
Features built for the way you run: a pricing rule nobody else has, a report your owner reads every Monday, a workflow for the equipment only you service.
- Custom screens, fields & workflows
- Bespoke reports & dashboards
- Rules specific to ice, water, coffee or propane
System integrations
Two-way connections so orders, customers, invoices and payments flow between Delivery Genius and the systems you already trust — without anyone re-typing them.
- ERP, CRM, accounting & POS
- Real-time or scheduled sync
- Mapping to your codes & chart of accounts
Data migration
Customers, stops, frequencies, equipment on site and open balances — moved out of spreadsheets and legacy systems and checked before go-live.
- Spreadsheet & legacy imports
- Address cleanup & geocoding
- Reconciliation before cut-over
Operations audit
A system-by-system look at how your operation really runs — order taking, routing, loading, delivery, billing and collections — and where time and margin are lost between them. Remote by default, with an optional onsite deep dive.
- Workflow mapping, system by system
- Findings ranked by what they cost you
- Optional onsite deep dive
Connect the systems you already run.
We build each integration around your stack and your data — what moves, which direction, and how often.
ERP
Orders, items, pricing and inventory in sync with your enterprise system — deliveries flow back as fulfilled.
CRM
New accounts, contacts and service notes shared both ways, so sales and the route see the same customer.
Accounting
Invoices, payments and deposits posted to your ledger, mapped to your accounts — no month-end re-keying.
POS
Counter and dock sales alongside route sales, on the same customer and the same balance.
Scoped up front. No surprises.
Discovery
We map your systems, your data and the job each integration has to do. You get a written scope — what's in, what's out, and how we'll know it works.
Fixed quote
Custom pricing for your project, agreed before work starts. No open-ended hourly meter.
Build & test
We build against a copy of your data and run it alongside your current process, so you see real records move before anything goes live.
Go live & support
Cut-over on a day that suits your routes, then monitoring and support so an integration that breaks gets noticed by us first.
Priced to your project, not a rate card.
An accounting sync for a five-truck water route is a very different job from a two-way ERP integration across three depots. So services are quoted per project, after discovery, in writing.
Tell us what you run. We'll tell you how it connects.
A 30-minute call is usually enough to sketch the integration and give you a ballpark.